Scopri il migliore ristorante di cucina pescenella città Avetrana della Taranto
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7,9
697 Recensioni |
Masseria Grottella Restaurant
Avetrana
07/07/2024: Good morning, the place is very nice, but unfortunately I had a very bad experience. The staff should be more serious and communicate and manage each other more. I'll tell you about my experience. I'm calling one day to book my daughter's baptism. I ask if the date was free and ok I blocked the date they told me to go four days later to define the menu I went after four days the manager showed up, a very kind person to tell the truth, we agreed on the menu, the room and everything that needed to be done I leave a deposit, print the contract for me, we sign it and ok, everything seemed to be ok with the restaurant.. in the evening I give the green light to have the participations printed.. tomorrow a nice surprise they call me and tell me sir we have to cancel the event a mix-up happened in the evening for that date she was busy, it should be noted that before making the menu and everything when the director had reassured himself that there were no events... anyway and I say how busy she was if she was free from the first time that I called to block the date, and they, yes, one of our colleagues had taken an event and made the contract without writing it down in the diary, which doesn't convince me at all, in my opinion it's that they preferred that event which, given my fact, is that I am left with a contract in hand signed the deposit given (which they then gave me back) and without the restaurant being printed participations... so tell me if it's a normal thing, I'm sorry, also because I liked the place precisely for this reason I put the cross they have little seriousness and they were able to dump me like this and wash their hands of it, I won't go there anymore and the other events I have to do will certainly be done somewhere else.
19/05/2024: What to say? Simply thank you Monica, you are fantastic. We were there yesterday for a hen party, we booked the wellness program with super aperitif. Monica was an accomplice in all our pranks on the bride 😂. Exceptional staff. They pampered us with a reinforced aperitif and prosecco and a massage for the future bride as a gift. All perfect. We will see each other soon. Maggje
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