I migliori ristoranti di cucina pesce in Novara

20/07/2025: We stayed at the hotel for three nights and initially had high expectations for the restaurant. The menu displayed at reception looked like it had a good variety and appealing dishes, so we decided to dine there one evening. Unfortunately, the experience was disappointing. We ordered cannelloni and sausage with potatoes, but neither dish looked particularly appetizing. Even worse, the food was cold. I politely pointed out to the staff that my dish was cold, and although they took it back, it came back only slightly warmer—but still not properly reheated. Honestly, it tasted like a microwaved meal, both in quality and presentation. I ended up eating it only because I was hungry. I later expressed my disappointment again, but the response I received was simply, "You should have told me," despite having told them just minutes earlier. No apology, nor any real interest in making amends. It's a shame, because the overall appearance of the hotel is good, and I had a pleasant stay. With some improvements in the kitchen and more careful communication from the staff, the restaurant could really live up to the expectations created by the menu. We recently stayed at the hotel for three nights and were initially quite hopeful about the restaurant. The menu displayed at reception gave the impression of a good variety and appealing options, so we decided to have dinner there one evening. Unfortunately, our experience was disappointing. We ordered the cannelloni and sausage with potatoes, but neither dish looked particularly appetizing when served. More importantly, the food was not even warm. I kindly mentioned to the staff that my meal was cold, and while they did take the plate back, it returned only slightly warmer — still not properly heated through. Honestly, the whole meal felt like a microwaved dish, both in quality and presentation. I ended up eating it just because I was hungry. Later, I expressed my disappointment again, but the response from the staff was simply, “You should have told me,” even though I had done so just minutes earlier. There was no apology or effort to improve the situation