I migliori ristoranti di cucina messicana in Catania

03/12/2025: A terrible experience, bordering on absurd. I asked to remove an ingredient I can't eat, and we're not talking about something integrated into the meat or the preparation: it was simply a final topping, a "decoration" added at the last minute. A very banal request, yet perfectly foreseen by the sign posted in the restaurant. And instead? I was faced with service so poor it seemed like a joke. The person at the counter responded in an annoyed and completely inappropriate tone, bringing up a supposed "company policy" that would prevent changes... and ignoring what was clearly written right there. A disconcerting lack of professionalism, a rigid and rude attitude that completely ruins the customer experience. If this is how they treat those who enter the restaurant, it's no surprise that the atmosphere exudes more irritation than hospitality. The service needs to be completely overhauled.

29/11/2025: An experience beyond reproach. Not only were we repeatedly told that some ingredients were missing, but, after wasting time adjusting our order based on what was "left" at checkout, we were told there were too many of us and they couldn't defrost the food. I'd tell the owner to alert the staff and consider whether it might be time to close!