Scopri il migliore ristorante di cucina messicananella città Pozzuoli della Napoli
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8,5
993 Recensioni |
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La Cantina dell'Abbazia
Pozzuoli
03/03/2025: I'll tell you what happened on. February 23rd for lunch.... Booked lunch for 7 people for my mother's 81st birthday
... I go to the pastry shop to get a cake of MY liking, I take the cake to the restaurant so as not to keep it in the car, I was literally ATTACKED by the owner, (not the person in the kitchen) giving me information in an angry and nervous way, YOU DON'T NEED TO BRING CAKES OR OTHER SWEETS, otherwise HE WILL THEN THROW HIS SWEETS ?????and how do you do it!!!!!! I wasted half an hour in traffic to bring the accompanying letter to the allergen cake due of course, but I was treated as if I were a child employed by him, INSOLENCE AND RUDE with A CUSTOMER WHO DIDN'T BOOK PERSONALLY, it's ABSURD!! YOU HAVE POLISHED OUR DAY!!!! , which was supposed to be a day of celebration!! …. You don't do these things and then say sorry!!! Personally I DO NOT RECOMMEND THIS PLACE, I don't argue about food, but education is not ITS strong point, sorry!! Don't bring problems to work... remember that the customer is precious!! You made a terrible impression!!!
Bringing the pastry sheet to keep the cake, maybe I don't argue but that wasn't the way or the tone.. in any case it was enough to kindly apologize, it's clear that such behavior doesn't belong to you.. too full of oneself!! Congratulations for the service, the only polite thing that works!!
21/02/2025: Well-kept and welcoming location, helpful and knowledgeable staff, exquisite dishes prepared in an expert and impeccable manner
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