I migliori ristoranti di cucina italiananella città Montesano sulla marcellana della Salerno

09/04/2025: Surreal. I wanted to use my smartbox at this facility that seemed to have a very nice spa from the photos but it wasn't possible. I'll start by saying that I wanted to pay for the extra overnight stay and dinner because the package only included the spa treatment which we all know lasts an hour, nothing special, but it was the right opportunity to discover this place. Nothing, on the requested date the spa wasn't available so I asked (always via email) for other dates but I was ignored. And from here I already thought they were rude. To be sure I called the next day and the receptionist told me that yes, there was availability for that date but, lo and behold, as soon as I said that I had a smartbox and that I had already asked for information, she told me that reservations are only made via email and that they had a problem with the reservation system. So I sent the email to be ignored again. At this point I understood that the problem was the smartbox, but I wanted confirmation. I call back the next day, she always remembers me and continues with an absurd excuse that the PC is broken, that she can't see emails and she won't even let me book by phone because she insists that the PC is broken and she can't see the available dates. At this point the mockery is obvious because what facility has a broken PC for 4 days before Easter when everyone goes on vacation and books spas? Obviously she absolutely did not offer to call me back once the problem was solved. The same day my boyfriend sends the email, without mentioning the smartbox, which not only is answered immediately, but he is also given availability for the whole week. So suddenly the PC is no longer broken. In the meantime I never received a response. The nice thing about this mockery and waste of time is that it would have been enough to say politely "we're sorry but we don't have availability to use the smartbox at the moment" and the story would have ended there in an email. That's all. However, I realize that professionalism and seriousness are not qualities that everyone possesses. Luckily I booked at another facility where they were already welcoming, kind over the phone and I was able to add the overnight stay in the suite. Too bad, it seemed like a nice place.

08/01/2025: We had a great time. The staff is very polite and kind, they cook very well.