I migliori ristoranti di cucina italiananella città Trentola-ducenta della Caserta

30/11/2025: ABSOLUTELY AVOID!!!! Poor food and arrogant, unprofessional staff! Cleanliness leaves much to be desired.

30/11/2025: Unfortunately, I have to leave an extremely negative review for this restaurant. I had booked a birthday party, paying a deposit via bank transfer, but I didn't receive a deposit invoice or a contract that clearly defined the terms of the reservation. Three days before the event, I suffered a serious death in the family. It's clear that, in such a situation, it wasn't possible to proceed with the party. I therefore contacted the restaurant, death certificate in hand, requesting a refund of the deposit, as required by law in the event of unforeseeable events beyond the customer's control. Despite this, I was told that no refund was possible. I insisted repeatedly, explaining the gravity of the situation and the full legitimacy of my request, but the management categorically refused to refund the deposit, ignoring both the loss and the legal requirements. I find this behavior extremely improper, inhumane, and decidedly unprofessional. Not only did they show no understanding, but they didn't even provide the required documentation (invoice or contract) when the deposit was collected. How was my deposit used? Do you have anything to indicate its intended use? Receipts? Invoices certifying its use for my purpose? I strongly advise against this establishment: faced with a personal tragedy, instead of demonstrating seriousness, respect, and fairness, they chose rigidity, indifference, and a total lack of transparency.