Scopri il migliore ristorante di cucina cucina siciliananella città Grottaglie della Taranto

22/02/2026: Four of us went to this pizzeria on Saturday evening, with a reservation for 9:00 PM (the time they had given us directly over the phone). Despite the reservation, we waited an hour and a half before being served. A decidedly excessive wait, especially when you respect the time assigned by the restaurant. When it was time to pay, the cashier/owner was having trouble with the POS for some tables upstairs. I smiled and joked, "That's why we waited so long for the pizzas :)." Her response was, "Enough, everyone's telling me the same thing," in an annoyed and rude tone. She then reiterated that it's Saturday night and it's normal to wait an hour and a half, adding that all pizzerias make you wait that long, and if everyone shows up at the same time, what do you expect? Such an attitude is unacceptable. This is not how you treat a customer. The problem isn't just the wait, but above all the attitude: no apology, no attention, just irritated responses. In other places, one would have apologized and perhaps even tried to make up for it with a gesture of courtesy, even just offering a liqueur. A negative experience, not so much for the delay itself, but for the total lack of professionalism and respect.

22/02/2026: Terrible experience! Arrogant, rude, presumptuous! We waited 2 hours just for pizzas, repeating over and over that we were leaving! On top of that, they served other tables before ours. No way, we didn't even get an apology. In the end, we decided to leave, and they even kicked us out! They'll never see us again!