Scopri il migliore ristorante di cucina barbecuenella città Sarteano della Siena

09/12/2024: Terrible experience. They don't bring bread. Next time it will be better to fast.

24/11/2024: Normally those who read my reviews on Google or Tripadvisor would realize that I don't like to speak badly of hotels or restaurants I frequent, as I think and maintain that a mistake or a bad day can happen to anyone. This time I am writing because I felt really cheated and that the behavior of the managers was unbecoming, having planned a trip out of town to the lands of the Langhe and Roero, we ended up in this restaurant because those we met had not booked, unfortunately they did not have the possibility of hosting us for lunch. when we arrived at the restaurant even though it was late for lunch they welcomed us to sit down, the modest sized restaurant had a pellet stove inside at a very close distance to the table, my daughter inadvertently touched the glass of the stove while sitting on the chair his jacket got stuck due to the strong heat, burning him with the loss of goose feathers which invaded the room. I would like to remember that there are strict regulations on the use of pellet stoves in public places and especially where there is a risk of burns (and here it was the case... to burn a jacket the temperature of the glass was over 60°C) , let's consider ourselves lucky only for the jacket being burned even if it's a €300 Kway, I wonder if it had happened to a small child who accidentally ended up against the stove what would have happened??? however, sitting down and having seen what had happened and the proximity of the stove, we had our seats changed and here is the first observation from a worker in the room and the owner.... "IN THE END THE GENTLEMEN HAD THEIR PLACES CHANGED" said with that annoyed look... we order, we ask for the card and we are told that there was a menu of a trio of appetizers, a first course, a second course, dessert and coffee. My partner and I order an appetizer with first course and an appetizer with second course given the time and still nervous about what happened to the jacket, my daughter not being hungry is sorry for having burned "NOT HER FAULT" her jacket takes a dessert ( CHOCOLATE SALAMI ). we are served "Let's call them that" appetizers with all the calm of 30 - 40 minutes, then my first Plin in reduction of Roast, and to my partner Roast with potatoes. The PLINs are inedible, the reduction perhaps too small and half burnt make the dish salty and unpleasant, roasted Ditto, frozen chocolate salami and that too is inedible. we decide to get up and go out, we go to the cash register where they tell us that the cash register is out of order and the ATM cannot be used, therefore payment in cash strictly without receipt. Cost of a horrendous lunch 75 euros for two non-existent starters, a plate of leftover PLIN and ROAST even with half a liter of house wine. I pay, I don't object, I go out of the room and smoke a cigarette to let the teasing cool down... I listen to the displeasure of other guests and I decide to go back in to complain "Even if it's not my habit".... I go in and I think I address one of the owners asking... ARE WE SURE OF THE ACCOUNT YOU GIVE ME? she replies I don't know, she has to ask my daughter... I ask the same question and she replies I think so... I repeat for two half menus that we left on the plates and a dessert €75 when advertised on the external notice board Menu for 28 € including dessert and coffee. Then, as if that wasn't enough, your stove, certainly not up to standard for public places, burned my daughter's €300 jacket... ABSURD ANSWER... We're sorry but it's not our fault and it's not our problem.... I go out and go away shocked. I REMIND managers that there are strict and strict regulations on the use of these devices and especially where there is a danger of burns. It will certainly be my concern to report what happened to the competent ASSL authorities, first and foremost through my lawyer, not for a lunch that cost almost €400 but precisely for the way you acted and the lack of respect and above all for the looming danger, this will not end like this affair.