Scopri il migliore ristorante di cucina barbecuenella città Borgomanero della Novara
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4,5
111 Recensioni |
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River Cafè
Borgomanero
03/09/2025: Terrible experience.
I came to this bar with my boyfriend and two friends: one ordered water and mints, the other a bottle of water, while the two of us didn't want anything. The blonde waitress spoke rudely to us, saying, "This is a bar, drinks are mandatory." So I asked for two sweets and was told the minimum order was €1.50 (unheard of).
Since I didn't have cash, I asked my friend to get me a bag of chips, which we then split. When we sat down, the owner (I presume) came over and asked my boyfriend what he wanted to order. I explained to her that we had already gotten the chips and were sharing them, but she responded very rudely, telling me to shut up and that she was talking to him. I started to get nervous and asked her if it was "illegal" to share a bag of chips, and she said yes, adding that the bar is her house and that it was up to her to decide whether I should speak or not, even going so far as to say offensive things about my mother when I walked away and threatening to call the police. At this point, I waited for her to call them, and rightly so, no one came. What was she supposed to say? "Hi, the customer ordered a bag of chips for two"? Do you think they would arrest me? Oh well. After several insults, saying I'm rude, a liar, and disrespectful, she even approached me with a threatening air. When my boyfriend and I split up, she even told my friends, "If she didn't have any money, you could have just said so." Now I want to know, after the whole drama over a bag of chips, if I had come to you and said, "I don't have any money," would you have left me sitting? No. Someone who has no money doesn't go to a bar. I had money, but I prefer to spend it in bars where the staff is more polite and kind.
This behavior was unacceptable in my opinion: we felt treated with disrespect and without any professionalism. I won't be returning, and I don't recommend this place to anyone looking for a welcoming and respectful place.
Not to mention the prices, which in my opinion are too high.
03/09/2025: My experience at this bar was unfortunately very negative.
I was with some friends and one of their boyfriends: I ordered a bottle of water, my friend a mint water and a bag of crisps, while the other two had no intention of consuming anything. At that point, the staff approached us in a rude and unprofessional tone.
Subsequently, a senior employee insisted that we needed to consume at least €1.50 per person. An unpleasant discussion ensued: instead of handling the situation with courtesy, they became arrogant and aggressive, even going so far as to threaten to call the police for no valid reason.
The scene escalated further, with offensive remarks directed not only at my friend but also at her family members, and even approaching my friend as if raising their hands and saying "shut up."
Such behavior from the staff is unacceptable in a business that should welcome customers with kindness and politeness.
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