I migliori ristoranti di cucina americana in Barletta-andria-trani

05/10/2025: Terrible experience. I'm giving the service one star because it's the only thing that can be given less. We ordered three combo dishes: a pizza, a sandwich, and a portion of chili. The service was fragmented and lasted almost two hours. At the end, we reported our complaint to the cashier, and the fairness was that, having ordered from separate sections (sandwiches, main courses, pizzas, and combo dishes), the kitchen worked independently and with different timings. We added that if they had served the entire table at once, we would have continued to wait. While we were talking, a gentleman at the cash register added, "Now I'll buy you a drink and you'll calm down." Update in Response to Management I would like to add a key clarification to my original review regarding your response, as my intention was never to stir up controversy, but rather to offer constructive feedback. It is important to clarify that our initial concern was not raised directly with the wait staff who served us, but with another cashier, unrelated to our direct service. Furthermore, following our criticism regarding the fragmented service (where some diners waited while others had already received their dishes), your management initially acknowledged the validity of our complaint. I reiterate that the purpose of our criticism was not to obtain any compensation or gift, but simply to politely report our first experience at your establishment, in the belief that feedback, if accepted, can lead to operational improvements. I note, as well as from other reviews, that the service issue The misalignment is not an isolated case. I hope that greater attention will be paid to this aspect in the future. In particular, I suggest that in the event of delays or service that cannot guarantee simultaneous delivery of dishes, staff take care to inform customers in advance of the expected delivery times when they place their orders. This measure would avoid misunderstandings and bad feelings during the wait. I conclude by expressing regret for the tone used in your public response. If the reaction to objective criticism is defensive or aggressive, I believe it would be more appropriate to refrain from responding to negative reviews. Given the high number of positive reviews your business already receives, responding hostilely to constructive feedback only risks damaging the image you have built. See you next time.

06/09/2025: The burger wasn't good quality. When I ordered, I wasn't asked how I wanted it cooked. Pizza...let's forget it.