Scopri il migliore ristorante di cucina altre cucine internazionalenella città Roccalumera della Messina

02/04/2025: Disappointing experience and poor management. I booked the room with the outdoor pool, the main element of my choice. Unfortunately, due to bad weather, I was unable to use the swimming pool. The staff told me that I could still stay in the room, but without the pool, which made choosing that room pointless. Alternatively, I was offered a room with an indoor pool, which was clearly inferior to the one booked. Despite this, I was made to pay the full amount without any reduction or refund. If a room cannot be used 100% in case of rain, this should be clearly stated at the time of booking, so the customer can make an informed decision. Instead, I found myself paying for a service I didn't receive. Lack of transparency and little attention to the customer. I do not recommend this establishment. If I could I would give 0 stars. 1) poor breakfast and low quality products 2) rude staff, in particular a RUDE woman who is not suited to working with the public. 3) 4 STARS dropped, from a hotel like this one expects the best treatment and the best services, but quite the opposite.

13/11/2024: I was invited to the 18th birthday party of one of my best friends, a very refined location with a view of the seafront and we also satisfied ourselves with the wonderful fish menu, highly recommended for holding receptions.