Scopri il migliore ristorante di cucina altre cucine d'europanella città Noale della Venezia
Scopri il migliore ristorante con GastroRanking
Ordinare per
Ristoranti vicini
|
8,2
237 Recensioni |
|
Ristorante Al Gallo
Noale
07/07/2026: A very quaint restaurant in the center of Noale. The menu is rich in specialties, and the "off-menu" selection is also noteworthy. The prices aren't exactly cheap, but the quality of the food and service justify them. A special thanks to Mr. Roberto, who looked after us right from the start with kindness, friendliness, and cordiality; qualities that, unfortunately, are rare these days. The only small "flaw" was the heat, as we chose to dine outside. It was much cooler inside 😅.
06/07/2026: The quality of the food was good, and that's the only reason I'm not giving it a star. Unfortunately, however, the service completely ruined the evening. When I booked, I had requested a table for 8:00 PM, but was repeatedly told to arrive at 7:30 PM. Having an eight-month-old baby with us, we gladly accepted so we could eat dinner earlier and get home at a reasonable time. We arrived promptly at 7:30 PM, ordered, and the appetizers arrived promptly. From that point, however, an inexplicable wait began: we waited about an hour for our main courses. Once we'd finished, we sat with empty plates on the table for over half an hour, and no one came to ask if we'd like dessert or coffee. When a waiter finally came to collect only some of our dishes, we asked him to order dessert. He replied that he'd be right back, but after another 15 minutes, no one had shown up. At that point, more than two and a half hours had passed since our arrival, and we decided to get up and go pay, forgoing dessert and coffee.
The most disappointing thing was the handling of the issue. I reported the incident to the owner, also pointing out that a table that had arrived about an hour after us had already easily finished all their courses, including dessert. I would have expected a sincere apology, an explanation, or at least some gesture to make amends. Instead, I received a quick "I'm sorry," and the conversation ended there, with a complete lack of interest in what had happened.
A difficult evening can happen, but the way you handle customers when something goes wrong makes the difference. In this case, it was precisely this aspect that left us very disappointed.
1

