San Tea House In Firenze

Unfortunately, I have to give it three stars for a poor service we encountered twice in the space of three months. We don't live in Florence (it's an hour and a half by train to get here), and before going anywhere, we always look up the opening hours on Google and Instagram. Twice, despite trying to contact the establishment on Instagram and by phone (we received no response), we found the place closed. I'll show in the photo that the opening hours aren't updated on Google and Instagram; they're only on the shop door. The last time we found the shop closed, there was only a "closed" sign. In any case, I strongly recommend that the establishment update its opening hours so people can be sure they'll be open and enjoy an iced tea in this heat. Otherwise, I've been to San Tea quite often, and it's a really cute place that I always love returning to! But finding the shop closed after seeing online that it's open, well... it's truly disappointing. I hope the hours are adjusted after this review. My Instagram message hasn't received a response, and I sent it on March 28th, asking for a polite update on the hours and their new opening hours to avoid running into the closed shop again... it's May 30th, and I'm left with this poor service. And I repeat: we're from outside Florence, so I made sure to DM you on Instagram to avoid any inconvenience. We love San Tea, but unfortunately, we're always worried about finding it closed if we can't trust the opening hours we find online... I hope you'll be more active and precise online after this review. We'll definitely be back!

The only place in Florence where you can order a matcha and actually drink it properly.

A quiet corner in touristy Florence, very friendly staff. The teas are good, but I can't say I haven't tried anything else.

Found this place at the right place at the right time, since I desperately needed a break from the crowds. It's excelent for a little break. Drinks are delicious 😁

very good matcha lattes! i tried the jasmine matcha latte, very good. i like that you can customize the amount of sugar since i tend to go for less sweet teas.

The owner is lovely, kind, and super helpful. I spent a snack with my friends, drinking delicious boba and eating a delicious chocolate and hazelnut cookie. We felt right at home! Highly recommended!! 🧋❤️😘

Best bubble tea and best service. Cute cats on the walls. Go there