Good hotel – restaurant service unfortunately weak
The hotel itself is fine. The reception staff were very friendly and accommodating – we felt well taken care of there. We also enjoyed the food; the quality is truly recommendable. Excellent value for money.
However, what disappointed us was the service in the restaurant. The waitstaff seemed unmotivated and inattentive, hardly a smile, and no sign of a warm welcome. This is a shame, as it noticeably impacts the overall experience of the stay.
There is hope – the foundation is solid.
Adrian Kuppelwieser
.
15 Aprile 2026
6,0
The hotel is located directly opposite the Merano Maia Bassa train station, making it very convenient for those arriving by train. The location is very quiet and offers a pleasant view. The rooms are comfortable and clean. Friendly staff, a good breakfast, and the restaurant is open until 10:00 PM.
Giovanna Cosentino
.
07 Aprile 2026
8,0
Highly recommended! The food was incredibly delicious and very reasonably priced. The staff was exceptionally friendly – you rarely experience that. The rooms were clean and well-maintained. Although we couldn't use the parking garage due to our low vehicle height, a perfect solution was immediately found: a parking space right in front of the restaurant. Top-notch service in every respect!
Leonie Wally
.
06 Aprile 2026
10,0
Perfect hotel. I've never seen such friendly staff. The food was excellent and incredibly affordable. From now on, we'll spend every holiday in Merano right here!
Monja Leitner
.
06 Aprile 2026
10,0
Excellent experience, clean and welcoming room
All the staff were very professional, courteous, and helpful.
matteo montagna
.
22 Febbraio 2026
10,0
Excellent pizzeria with very friendly staff - rooms are simple, tidy, clean and fairly priced - everything is perfect!
Sven Müller
.
03 Febbraio 2026
10,0
I've been staying at the Cavallino for many years.
It has changed hands several times, all characterized by professionalism and customer service.
The hotel is not in the city center; it's just off the highway and opposite the Maia Bassa station. The city center is a 15-minute walk away or by the frequent buses that pass near the hotel. Public transportation tickets (for all of South Tyrol) are included in the stay.
Good restaurant.
Paid covered parking is available, or alternatively, there are large, free, and secure public parking spaces.
I'll be back again.
Fabrizio Sala
Fabrizio Sala
.
25 Gennaio 2026
10,0
I've been there before, and I'm back because I liked it. Plus, it's in a great location—just 20 meters from the station, just what I wanted. I'll be back.
Maurizio Medici
.
08 Gennaio 2026
10,0
Our first time at Restaurant Cavalino. The atmosphere is just like home. The food is delicious, and the service is friendly. We will definitely come back.
Felix
.
04 Gennaio 2026
10,0
A local favorite! This pizzeria has a cozy yet modern atmosphere, perfect for a relaxed evening with friends or family. The service is quick and incredibly friendly, and the team makes sure you always feel well taken care of. The consistently high quality you can expect with every visit is particularly impressive. They really pay attention to every detail, and you can taste it from the very first bite. Definitely a place you'll want to return to again and again.
Jean
.
23 Dicembre 2025
8,0