03/09/2024: Strong cuisine, pretty weak service
Family dinner with 7 adults and one child. All the dishes we ordered, meat, fish and vegetarian, tasted excellent, high quality, prepared to perfection and attractively presented. Particularly noteworthy was the mixed starter platter “from the water”, three portions of which were ideal as an attractive, versatile starter for the table. Unfortunately, the bread served with it (for the delicious sauces and chutneys) was almost inedible.
Unfortunately, the service was largely inadequate. We couldn't order 5 minutes after we were seated... But unfortunately the waiter didn't come back until 20 minutes later. We asked for the dish we ordered to be prepared quickly for the child at the table. When asked about this, they said in a relatively unfriendly manner that we still have antipasti on the table and therefore the dish cannot be served yet. Later, however, some primi and secondi came for one guest at the same time. This was disputed/returned for later. The dish came again later, but was then doubled on the bill. One dish was delivered completely incorrectly, but due to the already very long waiting time, we accepted this without comment.
There were a total of 5 different waiters at the table, some friendly, some less so. The restaurant was not at full capacity.
After we had eaten all the courses, the main waitress asked if we were ready for the main course. The entire service was therefore very uncoordinated.
The main waitress was very helpful and friendly during the payment process (main dishes charged twice...). Unfortunately, the offered grappa on the house never arrived.
Unfortunately, food with the corresponding price level and the service offered do not go together at all. It's a shame, because the cuisine and location are unbeatably good.
17/08/2024: One of my favorite restaurants! ♡ Located on the Aril river, the shortest river in the world, in the village of Cassone di Malcesine, a stone's throw from Lake Garda. The food is absolutely delicious, both in quality and preparation. The mixed fish starter "tut quell ca ghé" is unparalleled, as are the lake carbonara and the desserts. Lake fish is a true specialty to be savoured. Beautiful outdoors under trees and umbrellas. We often join other friends of ours to have lunch here together, and it's always a guarantee. Courteous and attentive service. Impeccable and clean bathrooms. Parking in front of the premises inside their gate. Afterwards you can take a walk in the always beautiful and characteristic marina, with an adjacent museum. Wanting beautiful
also the walk that reaches Malcesine through the Val di Sogno. Advised!
Google
TripAdvisor