20/08/2025: We stayed at this hotel.
The location, the view, and the pool are definitely the unbeatable features of this venue; they make everything more special.
Unfortunately, I can't say the same for the service. The staff is friendly, but not particularly attentive, or rather, not for a 5-star hotel. The pool is managed by a single person who is constantly moving in and out, so sometimes you have to wait up to 10 minutes for a tablecloth, a drink, etc. The management of the loungers in the pool area is poor. People were putting tablecloths down at 9:00 in the morning to get seats, went off to do their own thing, and then came back hours later, and no one bothered to tell them that this kind of management is unethical. We returned at 3:00 in the morning. We were told the reception was open 24/7. Unfortunately, we rang repeatedly for 10 minutes, both at the main door and the service door, to no avail. At the last minute, when we were sure we'd be left out, they answered the phone and let us in. When we went up to our room to go to bed, we found a long hair between the sheets and the mattress cover.
The rooms aren't the prettiest I've ever seen, but they are tastefully furnished and functional. They lack a full-length mirror, which I personally love having in my room.
At breakfast, no one approached us to ask if we wanted coffee, cappuccino, or anything else. There wasn't a lot of continental selection, but what was available was very high quality—mostly Italian-style.
As we left, they told us to go downstairs because the car was ready downstairs. When we got downstairs, we saw the car parked in the guest parking spaces, but we didn't know where the key was. Then, on the way there, we remembered where the valet had "hidden" it, but no one had told us.
I would definitely return for the view, the good, quality food, although the pool area service was a bit slow, and the overall management of the facility in terms of quality and customer service could, in my opinion, be improved.
29/07/2025: Best hotel we’ve ever stayed at. The food is beautiful, the location is truly immense and I can’t praise the staff enough - they are just wonderful. The view, pool and water temperature were just unforgettable. Can’t wait to come back
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