Ristorante Il Pievano In Gaiole in chianti

02/04/2025: The journey to Borgo Sant'Ambrogio is a bit of an adventure. You have to drive along a roughly 4 km long gravel road with many, sometimes deep, potholes. Once you arrive at the hotel, you're treated to a fantastic view. The rooms are nice and clean – everything is as you can see in the pictures. The grounds offer many opportunities to spend time outdoors (especially when it's nice and warm). We were somewhat disappointed with the staff. We weren't given a very warm welcome, rather cold. There were also many little things that shouldn't be present in a hotel of this rating. For example, we didn't have any toilet paper in the room, and when we went to ask, the staff were visibly annoyed at having to go with us to the storage cupboard. There were also half-finished bottles of drinks in the refrigerator. At our second dinner in the hotel restaurant, we were informed that several dishes on the menu were unavailable – about half of them. That was a real shame. The tiramisu for dessert was delicious :) We asked for a table by the window that evening, which they promised. However, when we arrived at the restaurant that evening, we were told that the owners would be sitting by the windows, and we'd have to settle for another table. We found that a bit of a shame. The points described here are all minor, but for a resort of this rating, they're a bit of a negative.

02/04/2025: Village immersed in the countryside between hills and fields, offers restaurant service. The swimming pool has a view of the countryside. There is a 3 km dirt road to reach the village but it is very doable, wide and quite well maintained. Very kind staff. I recommend