Ristorante Allo Storione - Albergo dall Ongaro In Prata di pordenone

29/01/2025: Update: I was contacted immediately by the venue due to the misunderstanding that had arisen as the cake service applies to larger groups of people. We clarified, I really appreciated their apologies and willingness to make amends! I would like to point out that I have never had any problems in all these years, always nice and friendly, until what happened a few days ago which says a lot about their correctness and transparency. I personally booked (and not on the phone) a table for the following week for 5 people, specifying that I would bring a cake for my birthday. They didn't tell me anything more about the cake, but for my own sake, on the evening of the party I called to ask if I should have brought saucers or anything else and they replied that they would do everything themselves, omitting for the second time that I would have paid for a cake service. of €15. In all these years, a similar situation has never happened to me in any venue where I have ever celebrated, so such information cannot be taken for granted. My fault was not checking the receipt at the time, trusting it, looking at it only after a few days of having left it in the bag, otherwise I would have immediately contested what was omitted on both occasions. The problem is not paying, but the lack of transparency of this situation.

26/01/2025: The guys are always available and know how to advise you