Great fun and great Director! THANKS GUYS!
Heiko Trinci
.
08 Dicembre 2024
10,0
From checkin to checkout, excellent service. Quiet and peaceful. Historically elegant interior with superbly appointed rooms. Thoroughly enjoyed our stay.
Robert Sawyer
.
02 Dicembre 2024
10,0
I really had a wonderful experience in this beautiful hotel, it has a vibe of a castle, with its wonderful staff, everyone there is welcoming, Friendly and helpful.
The breakfast was nice, and the poached eggs made be the chef is delicious.
Every single detail in this hotel is eye-catching.
The only thing I didn't like is that we didn't find a room with a view on the river, it was fully booked 🥲
I would definitely come back to this hotel on my next trip to Florence 🤍 🇮🇹
Anwaar
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01 Dicembre 2024
10,0
Loved everything about our stay here. Petra was extremely welcoming on our arrival. The rooms are nice and comfortable—we had a wonderful upgrade with a view of the Duomo. All the staff are friendly. Location is great, about 10 min walk to the attractions, also easy walk across to Oltrano for dinner, and the walk from the train station was easy even with luggage. Highly recommend booking here especially if you’re a Bonvoy member.
zhi-long Chen
.
01 Dicembre 2024
10,0
Wonderful hotel, great location and amazing staff. Highly recommended.
Jason Hayman
.
29 Novembre 2024
10,0
I come to Florence every year for a corporate event and every year I stay in a different hotel, always 5 stars.
I really liked the location of the hotel, convenient to everything on foot but outside the center. The wow effect at the entrance is there, especially now with the Christmas decorations. The room was large and welcoming and overlooked the Arno giving a beautiful view. Comfortable bed but pillows that I found uncomfortable (absolutely personal opinion).
And now the sore points: I didn't find much feedback from the staff in providing alternative solutions: after asking several times for a low cushion, I received a 10cm brick that was a bit hard....
The hotel bathroom has dated and worn taps, and I always find the shower curtain in the bathtub very uncomfortable and unhygienic.
Barbara Guizzardi
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25 Novembre 2024
8,0
Have coffee on its terrace at street level, the best thing is its attic but it was closed for renovations, you can't miss it. Great service and very attentive.
Olea
.
17 Novembre 2024
10,0
I had 24 hours in Florence and picked this hotel for my stay. Great decision. Perfect location, amazing view, outstanding food and the vibe of the place - overwhelmingly beautiful. I didn't know what to expect from the city. My hotel experience was just the cherry on the top.
Linda Lokočová
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05 Novembre 2024
10,0
Was lucky enough to get a chance to stay at this historical property because of a work event we were organizing in Italy.
Due to my platinum status, I was upgraded to an Arno view room, and I must say everything about it was stunning. The room, the view and the little touches that the team has put into making our stay memorable.
Location wise it's perfect, since it's located in the middle of town. You can easily take a stroll around Florence, and there were lots of restaurants nearby. We had a few drinks at the bar and the service team were very friendly and efficient.
Breakfast was good as well, they had a small section of Asian food, which is quite rare in Europe.
All in all, it's a worth it place to stay if you could afford it. One of the better hotels in Florence.
Jeffrey Tanggau
.
28 Ottobre 2024
10,0
Attentive staff. Beautiful decor. Conveniently located to all. The free coffee in the morning was not good.
Jennifer Vrahatis
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24 Agosto 2024
10,0