Quisitapas In Firenze

5 stars all around! from the first day I emailed the hotel about making sure both my rooms were adjoining, the staff was on the ball. even after getting my Reward upgrade they still made sure the rooms were adjoining. We walked from the train station to the hotel and the staff saw us coming down the street with luggage, they did not walk, they ran to us to help. It was an Unbelievable welcoming and it did not stop then.... (Tip Get a cab the walk its not as easy as it looks) The front desk staff was incredible, they even walked us to the room. The room was spotless with and endless amount of amenities including a gift of lemon biscotti... We unfortunately only stayed one night as we are now heading to Rome. The one night stay did not make a difference. We were treated like Royalty. Hallways are so wide rooms are beautiful and spacious staff is 5 star Location is perfect View is top notch I want to sincerely thank Every one of the staff for making my family feel special on our first trip to Florence

I celebrated my birthday at this rooftop, and it was an unforgettable experience! The staff were so kind and professional, and they even surprised us, which made the day extra special. The view was absolutely breathtaking, and the atmosphere was perfect. Highly educated and well-mannered team — 1000% yes from me! Can’t wait to come back.

We chose to stay here because of the location and the familiar name. We were underwhelmed. Our room was not ready by 3:00 (check-in). You should not allow guests to check out so late that it delays on time check-in for confirmed guests. The registration desk staff always appeared overwhelmed. Concierge was not very kind or helpful. We asked for an iron and ironing board 3 times in an hour and never saw one. The bathroom sink would not drain though they did send maintenance up to repair it. The room walls are thin; we could hear our neighbors conversations. The rooftop bar is lovely at sunset.

The sixth-floor restaurant is excellent! Incredible view.

Warm thank you to Costanza and Beatrice for ensuring that me and my wife had an exceptional stay at the Westin Excelsior Florence. The renovations to the lobby, bar, and rooftop are outstanding. We will happily stay again - next time in the Luxury Collection!

Beautiful hotel on the river! The age and beauty of the furnishings alone were worth the stay, but the view from our balcony was gorgeous! Roof top bar offered amazing views and excellent craft cocktails. Location was perfect for walking to all restaurants and historic sites. We never had to take a taxi anywhere. Staff was super friendly and service was top notch. They offered us an extremely romantic stay for our 20th anniversary.

Amazing hotel and service. Special thanks to Daria for helping with all the bookings and making the stay a 5/5 will be back.

Absolutly incredible hotel and staff! I can't say enough of how they made our 40th anniversary special, way beyond any of our expectations. Our room was incredible as way the roof top restuarant. We went these for breakfast (do it!) and our anniversary dinne. Everything was spectacular!

Located within a 15min or less walk of most everything you would want to do.

This hotel is located along the river in Florence. The location is good, just a 10-minute walk to an area with high-end boutiques, and the building is lovely. Breakfast is classic continental style, with a choice of egg dishes. The hotel itself is also wonderfully designed and uplifting.