02/09/2025: Condor is a beautiful property located just outside the center with a beautiful view of the Dolomites and the village.
The welcome is aseptic, with no explanation of the services; instead, they rely on scanning a QR code.
There's no one to unload your luggage; you have to make do with trolleys placed at the entrance.
The common areas are well-kept and clean.
My standard room was livable, with a balcony and a view of the mountains, including the side, and the village.
There's a lovely indoor pool heated to 30°C (86°F), but it's unsupervised, and many guests don't respect basic hygiene rules, such as showering before entering the pool or putting swim trunks on small children.
The restaurant is pleasant, with well-set and tidy tables, but it's very hot, and no one opens the windows.
The breakfast buffet is quite extensive, although a bit monotonous; the desserts aren't very rich and repetitive; the savory options and fresh fruit are better.
The cuisine is the hotel's true asset, with excellent, well-cooked and presented dishes; the table service was polite and efficient.
We had two problems with the room; once we returned at 1:00 PM and it wasn't ready yet; we asked the floor maids if they could remake it for us and were assured that they would do so immediately after what they were doing. After 45 minutes, we showed up, but the room still needed to be made; in the meantime, they had done all the other rooms.
We reported the problem to management without receiving a satisfactory response.
Another time, we found the room had been hastily made up, with the sheets barely turned down compared to how we had left it; again, we reported the inconvenience, but the response was disappointing, not even the willingness to send a maid to remake the room properly.
The bill, over €2,600 for a week for two, came to me. I politely asked for a small discount to make up for the inconvenience, but they refused. Accurate calculation, even with the 80 cents after the decimal point.
"By one point, Martin lost his temper..." It goes without saying.
30/08/2025: I spent a week's vacation at the Hotel Condor and finally got to unwind after a year of work. A wonderful place, an exceptional hotel, and truly welcoming staff. I'm already booking for next year.
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