McDonald's In Segrate

30/07/2026: I visited this place recently while waiting for my order, and unfortunately, I was very disappointed. While I was waiting at the counter, three young women were handling the cash register. Unfortunately, I witnessed a truly unpleasant scene: while two employees were working hard to efficiently process orders, the third woman—identifiable by her yellow shirt—was completely absorbed in her smartphone and was not offering any assistance. The situation escalated when one of the women serving orders happened to be placing orders near the yellow-shirted colleague. The latter, in a domineering manner, rudely raised her voice, ordering her to move the products. Witnessing such a scene, marked by a clear lack of respect and politeness toward a colleague who was actively working, was truly unpleasant for us, the customers waiting. Professionalism begins above all with mutual respect and collaboration, elements that are unfortunately completely lacking today. It's a real shame, because the work environment inevitably impacts the overall customer experience. I hope management intervenes to remind staff to behave more appropriately.

26/07/2026: We arrived and it was packed. We ordered, and the employee immediately said, "Mamma Mia, how many sauces did you order?" We had to tell him which sauces we wanted because he didn't understand. As a result, we were one drink short. The food was okay, but we were still missing sauces and three pieces of chicken.