L'Imperiale In Montecatini-terme

09/06/2026: A wonderful, relaxing stay. The hotel is a bit dated, but our lake-view room was spacious and clean, as was the large, spotless bathroom with everything we needed. The pool was perfect for relaxing, and the lake created the perfect atmosphere, especially at sunset. The hotel's strong points were the kindness and professionalism of the hotel and restaurant staff, and the chef truly excelled in his traditional dishes. A special mention goes to the hostess, Mrs. Letizia, who pampered us in every way possible.

31/05/2026: The location and view are definitely this hotel's strong points: the view of the lake is beautiful and the atmosphere is very relaxing. The room, despite some obvious footsteps and scuffs on the walls, seemed clean overall. The bathrooms aren't particularly modern, but they're still functional. Unfortunately, the real downside was the breakfast. In all my years of traveling, I've rarely encountered such a meager and poorly prepared offering. This is Italy, and you don't even get a cappuccino freshly prepared by a barista: everything is served from a vending machine. The products offered were almost exclusively packaged or frozen, with virtually nothing fresh. The staff's attitude made the experience worse: a cleaner approached us from a distance, shouting, "What room are you in?", making us feel more like intruders than paying guests. I understand the need to verify who is entitled to breakfast, but there are much more professional and courteous ways to do so. Frankly, I don't think there's any risk of anyone coming to "scrounge" this breakfast... It's a shame, because with such a beautiful view and more attention to hospitality and the quality of the breakfast, the experience would have been completely different.