La Terrazza In Ceglie messapica

This hotel with spa is located in the countryside of Ceglie Messapica, surrounded by greenery and naturally has parking for guests (I had already been there about three years ago and we returned because we had a good memory, perhaps mistaken). The room was good in terms of furnishings and everything else, but what really disappointed us was the service. First disappointment at the spa: after the introduction, we went into the sauna and after about 15 minutes, upon leaving, we no longer found the bathrobes we had placed on the loungers. Furthermore, I had left the magnetic card/key for the room in my pocket. We turned to the ladies at reception and they apologized, saying they didn't know how many people were there (in reality, entry is scheduled and there were six of us in total) but they knew nothing about the card, which I accidentally found on the floor under another guest's lounger. Another big flaw in the restaurant (with a nice view) is that the waiter didn't ask if we wanted wine, but instead took away our first courses intact because the pasta was so overcooked it was inedible. He didn't ask why we hadn't eaten anything. The next morning at breakfast, around 7:45, I was bothered by the waitress's noise (it's okay when she slammed the coffee container before adding the next dose), but the noise of banging cutlery, chairs, and so on was fine, but maybe it's just me who wants silence in the morning and not a noisy environment. Luckily, when I paid the bill, I found a very kind and attentive lady/young lady, but it was too late to fix that; maybe next time.

Ideal place to relax, very clean and welcoming....FANTASTIC staff....exquisite food...deserves 1000 stars

Good hotel with a good spa, perfect for going with your partner, kind and professional staff, decent breakfast

We went for the spa. Very nice. High temperature. Friendly staff.

The horse group never disappoints, guests at the Grand Hotel dei Cavalieri were a wonderful experience in the summer. This Christmas was a top experience at the Hotel Madonna delle Grazie. Well done, everyone!

I went for a spa treatment.... excellent staff, kind and qualified.

Beautiful experience with qualified, professional and kind staff

The hotel is comfortable and clean, as is the spa. The staff is friendly and available to answer any questions. I recommend combining the spa with a stay at the hotel.