La Loge du Massif In Courmayeur

I will be back next year Thanks to all the staff

We recently stayed at Le Massif in Courmayeur and had a mixed experience. On the positive side, the location is fantastic, making it easy to access the slopes and the town. The staff were also very friendly and accommodating, which we really appreciated. However, the hotel markets itself as family-friendly, but we found that a lot had changed this year. The children’s activities that were previously offered were no longer available, and while the hotel advertises that meals for children under six are free, we had to speak to a manager before they honoured this. The kids' room was also quite dark and not really a space where children would want to spend much time. Another issue was the pool policy—children are allowed to use it until 2pm, but since it only opens at 11am, it’s impossible to go before skiing or after, which defeats the purpose. Another issue was housekeeping—despite having three guests in our room, they repeatedly replaced the towels with only two, even after multiple requests to correct it.

We ate here out on the balcony on such a glorious day whilst skiing. The food selection was decent, though no pizza etc - it’s a bit fancier than most places- almost maybe pretentious.. but still really cool. I had a lovely glass of wine and fish, it was very busy. There is only 1 x bathroom upstairs so be prepared the queue. If you’re not in to the fancy food I’d at least recommend you check it out for a drink and a wee chill!

Una cena a Le Lodge du Massif sulle piste di Courmayeur è un’esperienza indimenticabile. L’atmosfera elegante e una vista mozzafiato sulle montagne, crea il contesto perfetto per una serata speciale con la famiglia e con gli amici.

Very good hotel close to the ski lifts. The services offered met our expectations. We greatly enjoyed our stay at this hotel.

So, where should I start? This was our first and definitely not our last stay at this amazing 5-star hotel. The location was perfect! The ski lifts were just a quick 3-minute walk away, making it incredibly convenient for us to hit the slopes, whereas the city center, with its charming shops and restaurants, was only a 5-minute stroll. From the moment we arrived, the staff’s kindness, professionalism, and attention to detail made us feel so welcomed. Every single staff member had a warm smile, was incredibly kind, and went above and beyond to serve us wholeheartedly. A special thanks to Nikolai, whose exceptional service and warmth truly made our stay unforgettable. The rooms were spacious, luxurious, and filled with thoughtful touches. The WiFi worked perfectly for us, contrary to some reviews we’d seen. We can’t wait to return!

Le Massif is a luxurious stay in the heart of Courmayeur. We stayed for 4 days and staff in particular were helpful, friendly and were very attentive, in particular Thomas, Emilio, Luca, Salvatorre on the bar and Francesco and Frederico on reception. Whether it was local advice, booking restaurants or generally being nice to speak to, they really made the stay special. Our room was spacious and lovely to stay in, only downside was we could get the temperature right even with the balcony door open. The spa was amazing, make sure you book as you can just rock up. They are in hour slots and the pool/jacuzzi is lovely.

This is an excellent hotel and it is set a level above by the quality of its staff and their friendly and diligent service. Nothing is too much trouble, any issues they follow up on and ensure that issue is sorted. I have stayed in many 5 star hotels around the world for business and leisure. Whilst this is a relatively small hotel and the facilities may not be regarded as 'world class' by some, I can safely say that the service we received was some of the best we have ever had. All of the staff were excellent. but I would particularly like to single out Ilaria on reception (who dealt very effectively with a communication issue we had with spa booking) and also another lady (brown hair, glasses) whose name I didnt get but who served us in the restaurant . Both were a credit to the hotel and to the industry.