La Casa Di Ro In Acqui terme

Young and dynamic place in summer especially for the outside seat directly on the conciliation square

It is not my intention to write a negative review, but rather to point out where improvements could be made. The friendliness and kindness of the owner certainly contribute to making the environment welcoming, and this is a plus. The other aspects on which I would like to briefly point out the problems concern the service, which is often too slow and inattentive (unfortunately the sandwich arrived for a friend of mine after more than 1 hour of waiting) and the quality of the raw materials, which in my opinion opinion could be improved. For the rest I must say that I had a good time, certainly an excellent place to spend time with friends, drink and eat something not too elaborate.

The flatbreads are good. The service, however, is really bad... The waiter takes our drink order immediately and tells us that he will also bring us two appetizers while we read the menu calmly.... Appetizers not received, draft beer finished and so we order that in a bottle that arrives in the glass already hot and decarbonised. We point this out but he tells us that it's the beer that's like this... Okay, we order food, wait 50 minutes. The piadina, as I already said, is very good. We ask the waiter for some sauces and another bottle of water, he passes us by and every time he tells us that he will bring us what we requested straight away.... We finish eating and nothing arrives, we get up and go to pay, when asked if everything was fine, we express our disagreement, we pay and the girl says to wait for the owner to talk... let's wait, he doesn't arrive and we leave.... I'm sorry but we won't be back.... The piadina may be good but we also have to know how to manage customers and their requests... the outdoor area was semi-empty... I therefore find there to be a lot of superficiality in the service.