I was there for a screening so I can't really say much but from first impressions it's not a bad place or location.
Massimo Dumas
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31 Maggio 2025
Hotel at the foot of the Fenis castle, so very convenient for going to the castle, or a base for walking in the surrounding area. The guys were very knowledgeable, breakfast with a lot of choice, including savory. We also had dinner and ate very well, with decent prices. The hotel is quite old, like the rooms, but well kept
I would definitely go back.
antonella brambilla
.
20 Maggio 2025
This evening, during my dinner at the hotel restaurant, I witnessed a scene that deeply saddened me and raised serious reflections on the professional ethics of the staff.
The reception manager displayed decidedly inappropriate behaviour, addressing his colleagues in inappropriate tones and very colorful insults, despite the presence of customers in the room.
In addition to the discomfort deriving from witnessing such a scene, what struck me most was the fact that the people insulted were workers with disabilities, in a context that defines itself as inclusive and ethical. A work environment that should guarantee respect and serenity to its employees seemed, at that moment, far from these principles.
At the end of the dinner, I expressed my disappointment directly to the manager, suggesting greater attention in managing staff and communicating with customers. Unfortunately, I received no response of understanding or apology for what happened, but only a justification aimed at defending his behavior.
I believe that as a place that aims to be a respectful and inclusive environment, it must pay particular attention to the training of its staff, so that incidents of this type do not happen again. I hope that what happened was an isolated episode and that in the future measures will be taken to ensure a more peaceful and respectful working climate for everyone.
(Special praise goes to our waiter who, despite what happened, never stopped smiling at us and managing the situation at the tables. I would give him 5 full stars!)
Laura Soffientini
.
04 Maggio 2025
Not a recent but still well-kept structure located in Fenis, a few kilometers from Aosta.
The hotel is easily accessible from the state road and has a large free car park, with attached charging stations for electric cars.
There is a restaurant, and this is a nice plus, especially if you return after a long day of walking and cultural visits around the region.
Room service is managed by young, kind and attentive staff in line with the hotel's mission, which adheres to a beautiful hospitality and accessibility project: more information about this is available and well detailed on the website.
The gastronomic offer, which is good and varied, integrates tradition and sustainability.
The rooms are well kept, they contain all the services that one might expect in relation to the category of the hotel. The only flaw is the TV, too small... but you can ignore it.
The cleanliness was good, as was the kindness and helpfulness of all the staff.
Pleasant stay, positive experience.
Enrico Malatesta
.
14 Febbraio 2025
I recently had the opportunity to sleep at the Comtes de Challant in Aosta and I must say that the experience was extraordinary in every respect. In all my previous stays, I had never found such an impeccably clean environment. The room is spacious and tidy, with an extremely comfortable bed that promises a restful night's sleep. I recommend the Comtes de Challant, a true jewel in the heart of Aosta.
Massimo Corbellini
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03 Febbraio 2025
Very well-kept room, Castle view, pleasant, excellent service, wide choice for breakfast, excellent cuisine except the dessert that was served to us for dinner, which seemed to have been frozen twice. However, I would happily return.
domnica labiuc
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24 Gennaio 2025
Bellissimo hotel di fronte al Castello di Fenis.. posizione strategica, vicino sull'autostrada e facile da raggiungere..camere pulite e ben riscaldate , letto comodo .. colazione super abbondante. Non abbiamo potuto usufruire della cena in quanto la cucina chiusa proprio in quei giorni.. personale super gentile e disponibile, un ringraziamento particolare a Tamara, la ragazza delle sala colazioni, gentile carina e super attenta ad ogni nostra esigenza ... ci ha fatto trovare un bel disegno sul nostro tavolo per il nostro anniversario!!! grazie ancora per la vostra calorosa accoglienza .. torneremo sicuramente ..
Milena S
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10 Gennaio 2025
Excellent location with ample parking, large and very well cleaned room. The bed is very comfortable. Both in the room and at the table nothing is missing. The guys are very kind and smiling. Great work!
Anna Beatrici
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30 Dicembre 2024
What can I say... we felt at home! The ethical hotel was a very pleasant discovery. Spotlessly clean and warm rooms, a slightly basic but healthy and genuine breakfast and a mouth-watering dinner! All homemade, with fresh and local products. And what about the view of the castle? A dream! The staff were friendly and helpful in resolving misunderstandings, especially the disabled kids, who made us feel welcome. And our furry friend? He was really at ease here!
Next to the hotel there are large green spaces where you can take a walk..
If you are looking for a quiet, eco-sustainable and welcoming place, this is the right place for you!
Francesca Sala
.
27 Dicembre 2024