28/03/2026: Review: Gorgeous location, but disappointing management
Rating: 3 out of 5 stars
The place is undoubtedly beautiful and well-kept, but unfortunately, the beauty of the location isn't enough to make up for the customer service we found cold, distant, and decidedly sloppy.
The most serious incident occurred at dessert: we found Styrofoam when cutting the cake. Such a mistake can happen, but what I found unacceptable was the staff's reaction. There was a complete lack of a formal apology and even a shred of empathy for the inconvenience caused.
Instead of expressing sincere regret, given that the cake was also eaten by children, they limited themselves to a purely transactional approach, dismissing the matter with, "We didn't charge you for the cake cutting service."
We would have overlooked the whole thing, but we found this response unacceptable and extremely offensive.
I'm sorry, but a discount is no substitute for politeness and professionalism. A sincere apology would have been enough to make up for a bad impression, but the lack of warmth and the dismissive attitude ruined the experience.
The Black Angus internal diaphragm was excellent.
The 1,200 kg tomahawk arrived at our request and was lukewarm.
In summary: A very beautiful establishment, but managed, at least on this occasion, with a sloppiness that doesn't do the place justice.
17/03/2026: I've had the pleasure of dining at this restaurant several times and have been truly delighted. The quality of the meat is simply excellent: prime cuts, perfectly cooked.
The menu offers a wide and carefully curated selection, sure to please everyone, from meat lovers to the more curious diners. The appetizers are delicious, prepared with fresh ingredients and presented with great attention to detail.
The service was friendly and professional, always attentive without being intrusive. The atmosphere is welcoming and beautifully decorated, ideal for both a relaxed dinner and a special occasion.
Another plus is the location: the restaurant is easy to find and has nearby parking, a significant plus.
I highly recommend this restaurant to anyone looking for quality, flavor, and a truly enjoyable experience.