Cortex Bistrot In Parma

25/05/2025: I was extremely satisfied with the quality of the flavors offered in this ice cream shop: refined, original, perfectly balanced. You can feel the passion and expertise in the choice of raw materials and in the processing. The staff was very kind: they offered me a taste of a flavor that I would have taken anyway, demonstrating attention and availability, but also great preparation in describing the various flavors. However, I cannot ignore an aspect that is very negative for me: all the ice creams are gluten-free, a praiseworthy choice that allows those who are celiac to enjoy every flavor without worries. But precisely for this reason, I find it deeply unfair that a surcharge of 1 euro is applied for those who want a gluten-free cone. We are talking about an ice cream that for 2 flavors costs 3.50 euros: one euro more represents a very high markup simply for a different cone, which certainly does not have such an excessive cost. I understand that there may be small differences in price between a standard cone and one certified gluten-free, but here we end up penalizing those who already live with a dietary restriction. And above all: if all ice cream is already gluten-free, why further burden those who choose a different format out of necessity, not whim? A fairer solution? Reduce this surcharge to a symbolic figure (maximum 50 cents), or – ideally – absorb it in the price, given the already excellent 100% gluten-free offer. It would be a gesture of real inclusion, not just a facade. I hope this reflection will be taken into consideration: the product is excellent, the experience almost perfect, but inclusiveness should not turn into an additional cost for those who simply have different needs.

24/05/2025: The best ice cream. Certainly great skill of the chef. It is also evident that they use natural products. While I was choosing the flavors I noticed boxes of very fresh fruit ready to be used in the recipes. Thank you