02/12/2025: GOOD HEALTH AT SAN MATTEO:
Open letter to:
- DOCTORS
- NURSES and
- ALL STAFF of the
INFECTIOUS DISEASES CLINIC - Hall 42 - Second Floor - IRCCS S. Matteo Pavia
I, along with my family, would like to express my deepest gratitude for the exceptional care and dedication you showed my husband, Paolo Bruzza, during his two-month stay in your department (October and November 2025). Your professionalism and kindness, as well as your profound respect for the patient, were a true source of comfort and hope for us during a particularly difficult time. You are an example of how medicine can also be a life mission.
Allow me to extend a special thank you to Dr. Angela Maria Di Matteo and Dr. Marco Vecchia for their exceptional expertise and availability.
Furthermore, we cannot forget the promptness and timeliness with which the condition requiring hospitalization was identified:
Dr. Mara Bonardi (Diagnostic Radiology 2 Unit - Neuroradiology) MRI on September 23.
And the entire STROKE UNIT.
Thank you again for everything. Treatments will have to continue, but this no longer worries us, because we know we are in good hands.
PS: I would just like to point out to those in charge that the quality of the meals could be improved. I know this is a hospital and resources may be limited, but I believe a more appetizing and varied meal can make a big difference for patients.
With respect and gratitude,
Silvana Croce Bruzza and Family.
28/10/2025: Yesterday I had the opportunity to check out the San Matteo emergency room (both ophthalmology and general) for an emergency, and I must say I was pleasantly surprised.
In about 50 minutes, they both examined me, and after a consultation between the dermatologist and the ophthalmologist, they prescribed the right treatment.
First of all, I had contacted my ophthalmologist in Milan that morning to schedule an emergency private appointment, which required a fee... result... the first available paid appointment in mid-December.
Let's not even talk about the other specialized emergency rooms in Milan.
Being halfway between Milan and Pavia (and mindful of the inefficiencies of Milan's facilities despite the significant resources available), I decided to go to San Matteo in Pavia.
Result: the old facility is a bit dilapidated, but full of young doctors and nurses: you can immediately tell they are prepared, motivated, and well-organized. And in a couple of hours of waiting, between the ophthalmology and general practice departments, I didn't see anyone (unlike many decidedly more "cool" Milanese hospitals) who wasn't focused on their work and with people who were human and willing to understand the situation (in many hospitals, ophthalmologists would have started by saying... "... dermatological problem... go..." and vice versa).
So, as a Milanese, I have to say: Pavia beats Milan...
It was also surprising how, when booking my appointments, the San Matteo staff seemed almost disappointed at not being able to find an available date with the national health system... I think I've only been doing paid appointments in Milan for a decade now, so this reaction made me smile a little, but I appreciated the gesture.
I would recommend that the Lombardy Region, or anyone who can afford it, renovate the old part of the San Matteo with public funding, as in my opinion it's a worthy facility.