03/06/2025: I stayed here for 7 days in May for a conference and overall had a good experience. Our room had a great view of the mountains and the bed was very comfortable, although everything in the hotel seemed a bit dated. They cleaned the room each day and we did room service twice and it was prompt and tasty. My husband ate at the restaurant for all meals (really the only food options are the ones on property) and said it was good. The views are amazing! It is very secluded - to get to Lucca it is 100 euro taxi (one way) and to get to Barga it is a 40 euro taxi. We just enjoyed the indoor and outdoor pools and then did a bit of walking around the hotel which is very nice but up a giant hill. We also walked to a nice winery that was about a mile away in a small town. The service was excellent at the bar and the front desk- they helped us call taxis when we needed them. Our biggest downside was our shower was either burning hot or freezing cold and the water was basically a trickle.
25/05/2025: Our stay at the Renaissance was, for the most part, excellent! Honestly what made a huge difference in our stay, was the Navigator Concierge Manuel, he is awesome, and deserves a raise. Manuel if you're reading this, great job, we'll miss you!! He organized taxis for us, moved existing reservations, and made us feel extremely welcomed. The only negative things we experienced were, the spa and food, we were not prepared for the massage we received, it was way too intimate, and even after my wife and I told the masseuse that we were uncomfortable, they continued to touch us in very intimate places. So prepare yourself if you're not familiar with this style of massage. The food, was shockingly Americanized, and I was surprised that it wasn't higher quality, especially with the town of Barga close by, where we had amazing meals, at restaurants suggested by Manuel. Otherwise, the room, location, and service was exceptional.