I migliori ristoranti di cucina vegetariananella città Villa santina della Udine

27/07/2025: We came to this place specifically, even traveling half an hour, because in the past we'd always found an excellent aperitivo accompanied by various appetizers. This time, however, we were disappointed, not so much by the two breadsticks themselves, but by the way our request was handled: we politely asked if we could have something else as appetizers (potato chips would have been fine), even if we paid for them (and we specified that we would pay for them), since we had had two rounds of aperitivo, and the response was rather rude. I completely understand that they're not obligated to bring appetizers, but I believe that courtesy towards the customer is always essential. Furthermore, while we were still sitting inside, we overheard the waitresses making unkind comments among themselves ("we already gave them to them before"), and we were very disappointed. It's a shame, because the place deserves it, but politeness and customer service really make the difference.

21/07/2025: Last Sunday we stopped for breakfast, as we have been doing for years when we go to the mountains. I must say that we have always had a good time, but not this time. After the coffees and croissants we ordered arrived at the table, we started breakfast. When she was almost halfway through the croissant, my daughter took something out of her mouth and at first I didn't understand what it was. After realizing that it was a piece of plastic film, about 15 cm long (the photo isn't very clear, I know), I mentioned it to the waitress who replied that she would inform her colleague. When it was time to pay, I mentioned what had happened and another colleague replied that the croissant cream is contained in a film and therefore it can happen. So I have worked in the restaurant industry for years, and mistakes can happen, we are human. But a piece of film in food is dangerous!!! What if she had swallowed it? What if she had choked on it? What left me most disconcerted, it wasn't so much that the croissant I paid for it anyway, even though I think they would have made a better impression by offering it, given what happened. But they didn't care... they found an excuse to justify what happened, minimizing the matter, but not even a word of apology. It's a shame... you don't behave like that.