I migliori ristoranti di cucina pizza e pastanella città Partanna della Trapani
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3,7
113 Recensioni |
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Alterego Disco Bar - Pizzeria Belvedere
Partanna
14/08/2025: August 2025, sleepless night
We decided to have pizza here with friends. They said over the phone that my partner had a gluten- and lactose-free pizza available. We waited 5, and I repeat, FIVE, hours, and we neither ate nor did they have gluten- and lactose-free pizza. While we waited, my partner and I grabbed a sausage sandwich. From 8:30 PM to 12:45 AM, after still nothing had arrived, we decided to get our money back, since they even asked for it first. Extremely rude, and the service was practically nonexistent. We won't be returning. I hope they go out of business if this is their modus operandi.
14/08/2025: Went with 3 friends tonight, seated at 8:30 PM. Table booked 5 days ago. My friend called to confirm that they make gluten-free and lactose-free pizzas because I'm intolerant. SURPRISE, THEY DON'T MAKE GLUTEN-FREE AND LACTOSE-FREE PIZZAS. First alarm bell and first hassle. Order taken after 3 hours only because we called the waitress over and over again. We paid 18 euros per person, pizza plus drink, never arrived. We went to the cashier to ask for the money we spent (1:30 AM, without having eaten, 3 small children at the table) and the owner said she didn't want to give us our money back because the pizzas were ready and it would ONLY take another hour of waiting. At that point we asked for our money back and she only gave us 15 euros because we occupied the table for 5 hours. Moral of the story. Starving, robbed of money without having consumed anything or even drunk anything. I hope you go bankrupt soon. - 100 stars.
Disgusting.
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