I migliori ristoranti di cucina pizza e pastanella città Belpasso della Catania

13/07/2025: Terrible experience. Service was lacking, and the quality of the products was very low. Money wasted. Unfortunately, when you're with others, you're forced to stay until the end, trying not to further exacerbate the oppressive atmosphere of this nightmarish place that conveys nothing but uneasiness and a sense of loss.

12/07/2025: We stopped here for dinner after a trip to Etna, and from the moment we arrived, the experience was dreadful. There was no signage, no welcome, no guidance – we wandered in and had to make an effort just to get noticed. Eventually, a waitress acknowledged us and seated us. We ordered some water and received menus. Barely two minutes later, another waitress approached to take our order – we were still reading the menu. She visibly rolled her eyes and walked away without a word. When she returned just a couple of minutes later, I placed an order for myself and my daughter. My husband, who speaks Italian, was trying to communicate his choice politely and thoughtfully. As he paused for a few seconds to recall a word, the waitress sighed dramatically and gestured impatiently for him to hurry up. She then huffed loudly again, with clear frustration, leaving my husband flustered and embarrassed. When he asked her not to behave that way, she simply turned and walked off. Let me be clear: the restaurant was far from busy – only two other tables were seated, both already served – so there was absolutely no excuse for the sheer rudeness and hostility we were met with. There was zero patience, zero professionalism, and absolutely no effort made to engage with us as customers – let alone human beings. The interaction was so upsetting that we decided not to stay. We paid for the water and left, shocked and disappointed. Avoid this place if you expect even the most basic courtesy. We’ve never experienced such disrespect in any restaurant before.