I migliori ristorantinella città Castelletto stura della Cuneo

03/08/2025: Superb experience. Original and refined dishes. We enjoyed everything from appetizers to desserts. The service was prompt, with explanations of the dishes and a friendly atmosphere. I'm very pleased to highlight the owners' kindness and recommend everyone ring the bell at the counter ☺️.

28/06/2025: Exceptional! Very refined and local cuisine, with each dish offering a discovery of new flavors. Everything was excellent, right down to the bread! A very warm welcome from the owners and very attentive service, with detailed descriptions for each dish. Don't miss it if you're in the area for a high-quality culinary experience.

18/01/2026: I had a very disappointing experience with Venchi. In December, I placed an online order for a panettone and a box of chocolates as a gift, for a total amount of €64. At the time of purchase, the delivery timeframe was clearly stated as less then 5 days to France. However, once the tracking number was issued (with a delay), the delivery date was suddenly postponed, already contradicting the information provided at checkout. The situation then deteriorated even further. The courier attempted delivery one day earlier than the announced date, at a time when I was not at home. The courier was unable to leave the parcel, nor redirect it to any nearby pickup point — which is completely unacceptable in 2025 for a standard delivery service. The following day, a second delivery attempt was scheduled at a highly inconvenient time, while I was at work. Unsurprisingly, the delivery failed again, and the parcel was sent back to the sender. According to the tracking information, the parcel was successfully returned and received by Venchi. Since then, I have not been contacted at all. No email, no explanation, no apology, no refund proposal. It is a total failure of customer service and post-purchase follow-up! The order was intended as a gift and became completely useless due to poor logistics and a shocking lack of professionalism. For a brand that positions itself as premium, this level of service is frankly unacceptable. Keeping a customer’s money after a failed delivery without any proactive communication is not only disappointing, it is borderline disrespectful. I am still waiting for a refund and for Venchi to take responsibility for this situation. Until then, I cannot recommend ordering online from this brand.

21/12/2025: Passing by today, chocolate is quite expensive. I bought some dark chocolate balls, but I wasn't satisfied with the taste.