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Scopri il migliore ristorante di cucina messicananella città Serravalle scrivia della Alessandria

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Ordinare per Ristoranti vicini
6,6
752
Recensioni

Calavera Restaurant


Serravalle scrivia
19/08/2024: Terrible service. Let's start by saying that we are regular customers and have been going to the restaurant for longer than the employees who currently work there. The other evening we were served by (I presume) a truly rude and rude new waitress. We order after which they begin to bring the first courses including a portion of jalapeno (ordered by us) shortly afterwards she returns with another portion of the same to which we point out that it had already been served to us, the annoyed waitress leaves, comes back with other dishes ordered and tells us that in any case the jalapeno dish had not yet been served (absurdly I know what I just ate and she should know too since the first dish is always served by the tall waitress). However the evening continues until only one plate of tacos that we had ordered was missing, we point this out to the waitress who gives us a summary of everything we had eaten but this plate of tacos had not yet been served to us but according to their devices it was . The "dining room manager" arrives and makes us understand that they thought we had already eaten that dish and that we were trying to get another one brought to us without wanting to pay for it. They probably made a bit of a mess with the orders and so we were accused of trying to steal a €12 dish on a €95 bill. Absurd we are very sorry because we like the place and the food, but sometimes that's not all. If the staff is not able to do their job perhaps it is better to train them or even choose them a little better before hiring them. Having said that, since the staff here changes about every 6 months, we will wait for time to take its course before returning (maybe) For the moment I advise against going and I recommend waiting for the change of staff, so as not to be accused because someone doesn't know how to do their job. I sincerely hope that they fire especially the waitress who made us have a terrible dinner..
18/08/2024: I returned for lunch after years and I must say much improved, we had a good lunch at a modest price, recommended for kindness and quality

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