Scopri il migliore ristorante di cucina mediterraneanella città Cogne della Valle d'aosta

21/09/2025: Impeccable, the best hotel in every way. Excellent service, stunning furnishings, fabulous location. Wonderful spa.

11/08/2025: Extremely disappointing stay and worrying lack of security and respect I stayed at this hotel hoping to have a pleasant stay, but the experience turned into a nightmare. During my absence, I had the very unpleasant surprise of discovering that my luggage had been searched. The arrangement of my belongings had clearly been altered, and some personal belongings had been moved. This type of situation is deeply shocking and unacceptable, especially in a hotel that is supposed to offer comfort and security to its guests. When I reported the problem to the reception desk, the staff's reaction was more than disappointing. No clear explanation was given, and management didn't seem to take the situation seriously. Instead of trying to understand or reassure me, I felt as if my words were being minimized, or even doubted. This lack of professionalism is unworthy of a hotel that claims to welcome its guests in good conditions. A hotel isn't just a place to sleep; it's also a place where you should be able to leave your belongings in peace. Here, trust was completely broken. I felt unsafe for the rest of my stay, forced to guard my personal belongings and fearing for their safety. This ruined my trip and prevented me from enjoying my time there. In summary, I strongly advise against this establishment to anyone who values privacy, the security of their belongings, and a minimum of consideration from the staff. There are many other hotels that, for the same price or less, will treat their guests with honesty, professionalism, and respect. For my part, this is the last time I'll set foot here.