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Scopri il migliore ristorante di cucina mediterraneanella città Pignataro maggiore della Caserta

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Ordinare per Ristoranti vicini
6,3
591
Recensioni

Antica Osteria Duca d'Aosta


Pignataro maggiore
08/12/2024: Characteristic local dishes and flavours, family atmosphere, excellent value for money
30/10/2024: I'll briefly explain our story. I would like to point out that due to the owner's rudeness, he ultimately put us in a position to cancel the reservation. In anticipation of a visit to the pumpkin village in the area, we decide 1 AND A HALF MONTH before booking the place in question, specifying the number of people, 8 adults, 4 children and 3 babies who need 3 high chairs. To be sure of the reservation given the time that has elapsed, 3 days before we contact the venue which from the beginning of the phone call shows some doubts asking to send us a message with the number of those present; in the end, however, he confirms the booking and tells us that he is waiting for us. THAT SAME MORNING Mr. Ottavio contacts us saying that he has some problems in accommodating us, because the place is small and that the three high chairs would have been too bulky by removing paying seats (even though we would have paid for 8 adult lunches and 4 baby lunches) for around 260 euros, not pocket change! At this point I point out to the owner that I had specifically booked well in advance to be certain of the place and that he could have told me on that occasion that the place was not suitable to host a table for such a number of people. By doing so, Mr Ottavio put us in great difficulty as TWO HOURS BEFORE booking he sent us a further voice message telling us that he could only accommodate us On two separate tables and that high chairs were not enough for all the children. He tells us that if we want we can cancel the reservation or he would have booked at another restaurant a few km away. There is no point in explaining the inconvenience it caused us and our seven small children. If you can, stay away. Little professionalism!

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