I migliori ristorantinella città Pognana lario della Como

18/07/2025: Villa Lario and their team was amazing. Incredibly accommodative to requests, wonderful setting, great food, staff with personality, and more. Not to mention the dock and chairs were a great place to take it all in.

14/07/2025: I recently stayed at this hotel for two nights. During the process of moving my luggage, my tablet PC was completely destroyed—it no longer turns on—and a cherished bottle of wine, which was a gift from a close friend, was broken. As a result, my clothes and bag were also damaged. However, I have yet to receive any response or offer of compensation from the hotel. The hotel is composed of multiple buildings connected by elevators, making luggage transport quite difficult. Despite this, only one staff member was assigned to handle all of my belongings—unacceptable for a long-term traveler carrying multiple bags. This likely increases the risk of damage, and yet the hotel seems completely indifferent to such incidents. In addition, compared to other hotels in the same price range, this hotel appears to be severely understaffed. At the restaurant, it took an unreasonably long time just to place an order, and the staff were clearly overwhelmed throughout the entire mealtime, making it impossible to enjoy a relaxed dining experience. To make matters worse, when we ordered the same pasta dish we had enjoyed the night before, it arrived tasting completely different—so much so that all four of us at the table were genuinely shocked.