I migliori ristorantinella città Lonato del garda della Brescia

11/05/2025: Kind and helpful, excellent food

25/04/2025: Excellent historic trattoria, with a lot of experience and a lot of heart inside. Upon entering you can breathe in the scent of simplicity, healthy and family food, all essential details to make a place unique.

22/05/2025: I insert 24.50 euros into Coinstar but a receipt comes out for only 0.26 cents. My partner turns to the receptionists. They reply that they don't take care of it and that we have to call Coinstar assistance because it is their responsibility to open the machine. Having therefore called Coinstar assistance on the phone, they reply that the staff at the hypermarket are instead required to help the customer and open the machine. While my partner was on the phone with Coinstar assistance, I go to the receptionist telling another employee what had happened and showing my receipt for only 0.26 cents. She reluctantly replies that it is not their responsibility and that, in order to get help, I should have waited for her to finish I don't know what. The Coinstar assistance employee was on the phone, available to give instructions on how to get the money back. Feeling obliged to do so, the receptionist, huffing, heads towards the machine with a very annoyed look. She opens the machine with a violent attitude towards it, she has no idea what to do, where to put her hands and continues to rant alone, against the assistance and against us. My partner was always on the phone with the assistance clerk who hears everything, realizing the rude attitude of the clerk. Noticing the lady's incompetence, my partner insists on having her speak on the phone with Coinstar assistance but the receptionist refuses, replying that she does not speak to and with other people's phones. Unbelievable!!!!!! I will be the one to point out to the clerk a shelf where I saw my money grouped together. Then she picks them up, dropping a few cents on the floor that I then pick up myself. Incredulous, my partner and I go to the management of the gallery to file a complaint. The clerk tells us that the gallery and the hypermarket are two separate things, that she cannot intervene on the incident and that what we could do was go and speak to a manager/director of the hypermarket. So let's go back to the reception at the hypermarket. One of the two employees mentioned above, having heard that I had asked a third employee to speak to a manager of the hypermarket, introduces herself as such. Having understood that she was lying to protect her colleague, I ordered her to go and call me a REAL manager (offices) of the hypermarket. Mariano, from the bakery-pastry department, introduced himself, saying that he was the hypermarket manager "for that day". From this Mariano we learn that the negligent employee is called Paola (blonde, long curly hair, wears glasses). After listening to us carefully, Mariano apologizes profusely and tells us that, since it is a very serious episode, it is absolutely necessary to notify the manager. At a certain point, Mariano receives a phone call (Mariano himself signals to us that it is the manager), to whom he addresses the person informally and tells him that he is right there with the customers who are very angry. Once the call is over, Mariano will tell us that the manager was notified by Coinstar, who confirmed the disrespectful attitude of the receptionist (Paola). We contact the Coinstar manager directly. He himself confirms that he notified the management. We sincerely hope that the management of the hypermarket will take serious measures with people who are assigned to reception to help customers and for whom they only create problems. We have learned that the hypermarket will start training courses to overcome situations of this type. But how can we talk about training? Education has nothing to do with staff training. Perhaps it would help to assign people of a certain type to a completely different role, more suited to their real abilities and attitudes with customers. It is inappropriate to have them stay at reception where these people are not capable of offering anything welcoming. Let's imagine in my place there had been an elderly person, some kids, or foreigners (nationality doesn't matter), people passing by. Who would have helped them, poor things?!

17/05/2025: Very interesting, both for the assortment and for the prices

16/05/2025: For dinner for two, I had a second course and a side dish, my partner had a first course and a side dish, a one-liter bottle of water, 31 euros in total. The horse steak, okay I asked for it rare, but it was cold inside, I had it reheated and I have to say it wasn't bad. The grilled vegetables were a bit sad. My partner (vegan) had a pasta dish with peas and passable tomatoes and some tasty herbs. Given the honest price for a meal without too many pretensions and without too many costs it's okay, let's say I wouldn't go back there on purpose.

25/04/2025: Excellent home-made food, friendly and very good service. Advised . The exceptional pumpkin tortelli

28/05/2025: Good pizza...mixed fried food a little rubbery but overall good!!

18/05/2025: Excellent quality products, spectacular pizza for my tastes. Welcoming and professional staff. I recommend!

13/03/2025: A pleasant surprise: tasty dishes, traditional setting, friendly staff.

02/03/2025: Vera trattoria che va avanti da più di 100 anni e quando si entra si respira aria di casa. Ho mangiato lumache fatte in ogni modo e ad ogni portata rimanevo sempre più stupito dalla bontà. Gentili, sorridenti e attenti. Grazie per il pranzo di poco fa🖤

23/04/2025: Sunday 20 April Easter Very disappointing lunch. We sat down at 12.30pm The table was set with plastic placemats and very thin paper napkins, the water glasses stank, opaque red wine was served it was neither red nor rosé it tasted disgusting we were served at 1.45pm Crazy! The pumpkin tortelli with butter poured but burnt and were tasteless, the tuna fillets were not at all fresh and of quality (unfortunately they gave us severe stomach aches) the desserts the Tiramisu was soaked in water and the cream was not mascarpone but a strange cream like glossy panna cotta without taste. Completely disappointed with this place both for the service and the cuisine, all of low quality, very awkward and expensive prices! I strongly advise against it!

22/04/2025: Pranzo domenicale dove abbiamo provato diverse portate. Alcune davvero molto buone, altre invece un po’ mediocri, da qui il voto di 3 stelle. Nulla da dire sulla cortesia dei camerieri, conto troppo caro per location e qualità.