I migliori ristorantinella città Casnigo della Bergamo

02/03/2026: Our second experience, the first good, this time terrible, we definitely won't be back. Let's start with the fact that when we called to inquire about the daily menu and see if we should stay and eat based on our tastes and whether they matched the menu, the chef from the kitchen answered us, saying, "I'm cooking and I don't have time to read the menu in detail. I only know that there are both first and second courses, both meat and fish." And here we are approaching the absurd: what do you mean, with all the waiters at his disposal, the chef answers, justifying himself by saying that he's cooking and can't answer the phone?! We arrive at the restaurant anyway, and after ignoring us for a few minutes, they sit us down at the table, which is already set with bread and cutlery. We asked for a menu that wasn't just a first or second course, so we wouldn't pay for the entire menu, but a smaller portion (just one) and paid for what we ate. This was denied, so we decided to order the entire menu and take away what we didn't eat, a practice that's now widely accepted in every restaurant or eating place. We ate the first course, ordered water, and wine, and when the waitress picked up our plates, she brought us a doggy bag with the second course we hadn't eaten, already wrapped and placed in a sealed bag. This prevented us from seeing whether the quantities matched, but once we got home, we saw that since two portions of chicken and two portions of fennel meant the quantities didn't match. It was at this point that we were told we would have to pay €3 extra, as they charge €1 for each container, which was absurd because it's definitely bought in bulk and not individually. No restaurant charges. And at that price, no restaurant, in my opinion, charges for a take-out container. Furthermore, it's not written anywhere, and it should be, otherwise, that a penalty is charged for the doggy bag. Right from the moment we arrived, the waitress, whom we were told was Cristina (gray hair in a ponytail, in her 50s), immediately gave us the impression of looking askance. I'm the first to disagree with the customer's rightness, but there can't even be a situation where the customer is treated based on friendliness. There have been several instances where people feel they're being treated differently, both for certain requests and for you. While I don't believe the customer is always right regardless, there can't even be a situation where they treat patients based on friendliness. There were several instances where I felt like I was being treated differently, whether it was when they brought us the menu, when we asked for things, when I asked for a spoon to eat spaghetti, or when I asked for coffee. Even once at the cashier, where the person accompanying me to complain about the extra charge for the doggy bag, he joked to her, "Well, I should take away everything I didn't finish here." She walked away annoyed. And the person accompanying me told her, "Look, I was just joking." Even though there was very little of a joke, I saw the attitude. A person like that is definitely not worthy of a job dealing with the public, where patience and courtesy should be paramount. Maybe if they found patience, they're not even that good at huffing and puffing and pretending to comply with requests that were actually made clear as "no, I can't." As I've already said, I will never eat at this place again, no matter how much fun it is.

01/03/2026: Friendly and helpful staff, welcoming atmosphere and good and inexpensive pizza, I definitely recommend it