Scopri il migliore ristorante di cucina italiananella città Zambana della Trento
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La Vecchia Zambana
Zambana
17/08/2025: Very high disorganization but above all attention to the customer, nothing.
We went there last night, there were two of us; We hadn't booked but the waitress made us sit at the only free table. After about 15 minutes the latter comes to take the order (drinks only, our usual during karaoke evenings like yesterday) and already there she repeats twice: just drink, don't eat?".
After about twenty minutes they brought us the order and we were told that the table was booked (there was no placeholder and in any case they had made us sit) and that we had to free it.
I resist by saying that they should have told us before; after a while the pizza chef comes to tell me the same things, adding that we were the ones who sat down without asking (I raise my tone and tell him that this is absolutely not true, so much so that his colleague had also brought me the chair, which was missing).
The first waitress returns with an arrogant tone, saying that we could join another table in front, already largely occupied by people we didn't know.
At that point, I decide to leave, also paying for the drink.
Moral of the story: that table wasn't really booked and they certainly needed to maximize revenue, given that the new couples arriving would probably have dined (and not just drank like us).
Time always pays off and venues with management like this are bound to fail sooner or later, because all in all a statistically satisfied customer brings in three more, a dissatisfied one takes away ten...
16/08/2025: Five days in Trentino around mid-August. We were staying at a nearby farmhouse. Where should we eat in the evening? A few suggestions, using search engines, but many were closed for vacation. The reviews for this pizza restaurant are outdated. We were told it had changed ownership, taken over by Indians, but the descriptions didn't tell us anything else... On the fourth evening, we decided. Aside from a few linguistic misunderstandings and a waitress who clearly lacked patience with the workload, we were amazed by the vast selection of local and ethnic dishes. Service was fairly quick, and in our opinion, the dishes were delicious and plentiful: that's why we left over. Ethnic dishes may or may not be popular, but there's a wide selection, including pizzas. Finally, a photo of an article where they were awarded for successfully serving a dish typical of the old management: white asparagus.
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