Scopri il migliore ristorante di cucina giapponesenella città Caorle della Venezia
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6,6
3054 Recensioni |
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I-Sushi
Caorle
29/06/2025: This restaurant is run by Chinese owners and the staff are also Chinese, but the service was extremely disappointing. We specifically requested service in Chinese because one of our friends doesn’t understand English or Italian. The staff agreed at first, but later deliberately gave us only the English menu (even though a Chinese menu was available) and insisted on speaking in English throughout. We repeatedly asked to communicate in Chinese, and the staff clearly spoke fluent Chinese — they just chose to ignore our request, which felt like intentional disrespect.
It took over 50 minutes from when we ordered to receive the first dish, which was just fried rice. The other dishes came very slowly, and even after more than an hour, some dishes still hadn’t arrived — we had no choice but to cancel the rest. We followed up multiple times, but the staff remained unhelpful and indifferent.
To make things worse, customers who ordered after us received their food before us. The kitchen and service were clearly disorganized. On top of that, the portion sizes were shockingly small — absolutely not worth the price.
Overall, this was a very disappointing experience. Poor service, chaotic management, and a lack of basic respect for customer needs. We had hoped a Chinese-run restaurant would understand Chinese customers better, but unfortunately that was not the case. Not recommended at all.
29/06/2025: Our dining experience was very bad this time. It took more than 50 minutes from ordering to the first dish being served, and we did not get a clear response after asking many times during the period. The first dish served was fried rice, while other hot dishes were nowhere to be seen. After waiting for more than an hour, the dishes were not served. Even if they were served, the portions were pitifully small and did not match the pictures. In the end, we had to cancel the remaining dishes.
This is a restaurant opened by a Chinese, and the waiter who served us was also a Chinese waiter. We clearly stated that we needed Chinese service because some friends could not understand English and Italian. The waiter agreed at first, but then deliberately provided only an English menu (in fact, there was a Chinese menu in the store), and insisted on communicating in English throughout the process. We asked to communicate in Chinese many times, and the waiter clearly spoke Chinese very fluently, but he kept shirking it, and it felt like he was deliberately making things difficult.
What's even more outrageous is that other guests ordered later than us but had all the dishes served early, which made people very dissatisfied. The overall service was very chaotic, without any coordination and respect for customers.
I don't recommend this restaurant at all. It's extremely disappointing. Chinese people can avoid it directly when they see it.
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