I migliori ristoranti di cucina giapponesenella città Frascati della Roma
2 ristoranti in GastroRanking
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7,8
166 Recensioni |
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Ristorante Hokkaido
Frascati
16/11/2025: Embarrassing service: dishes were practically thrown at the table, different ones every time, as if it were a low-end fast food restaurant rather than a restaurant. Ordering was incredibly slow: we waited up to an hour for some dishes, and yet we only managed to order twice. Not "all you can eat" here: it's more of an "all you can wait."
The food was of poor quality. The fish, instead of being enhanced, was covered with overpowering flavors (onion, truffle, etc.) that made it seem like they were trying to hide the true flavor. Honestly, given what we ate, I felt cheated.
The worst thing, however, was the owner's attitude. When we pointed out the problems, her response was more or less: "Oh well, everything arrived anyway, so there's no problem." Too bad we couldn't order anything else because the kitchen was already closing. We sat down at 1:20 PM, and the kitchen closed at 3:00 PM. Instead of taking responsibility for the slow and disorganized service, we were basically made to understand that we, the ones complaining, were the problem.
I was also struck by the sight of the table next to ours, with children waiting and waiting without their orders arriving. It's not just a question of money, but of respect for people's time and needs.
The feeling is that the restaurant is only focused on minimizing costs and maximizing profits, with no interest in leaving the customer satisfied. No care, no attention, no sense of responsibility.
I will never, ever return, and I would advise against it to anyone: if you value your time, your money, and your mood, go elsewhere. You'll leave here more frustrated than satisfied.
15/11/2025: Truly delicious dinner: you absolutely have to try the Unko roll, the Ochimpo hosomaki and the Smeg sashimi, truly a delicacy.
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