Scopri il migliore ristorante di cucina fusionnella città Baceno della Verbano-cusio-ossola

22/04/2025: Wonder for the eyes and the palate. Kindness, professionalism and quality. Excellent raw materials expertly cooked.

13/04/2025: We were guests for 1 night, we had booked 3 weeks before specifically asking for the Genziana room with the canopy bed for a romantic birthday weekend. Despite confirmation taking place both on the phone and via email, upon our arrival the room had been assigned to other guests of Casa Fontana. The only alternative proposed (besides their inappropriate suggestion to change the structure, which was infeasible at 5.30pm) was a standard room (at the same cost) with 2 single beds and without a balcony. Despite their admission of the error (which can happen), nothing was done to remedy the inconvenience, neither an apology nor a discount (extra payment of a coke and a bitter of 9 euros in total was required). Very nice location, shame about the welcome and lack of customer attention. P.S. There is no WiFi and the connection is poor.