Scopri il migliore ristorante di cucina cucina pugliesenella città Tortoreto della Teramo

29/06/2025: The ending: the owner rages against a woman who asks for explanations about the order that has been waiting for about 2 hours and throws a plate on the table, ordering us to leave in a threatening manner!! Story of the evening: we book for 9.30 pm, arrive at 9.25 pm, order taken after a good 40 minutes ... They get the wrong wine and it takes them 10 minutes to find the bottle. We order pasta and pizza for the children (we have 3), appetizers for us followed by two first courses and a fried food to share (I stress to be shared between us two adults). After 1 hour the dishes for the children arrive, while our appetizers arrive and then it is completely empty, the place was half empty, there were not so many people to justify such a delay because we will understand, so we ask several times, understanding later that the requests fell on deaf ears or rather they went in one ear of the waiters and out the other ... strange we said to ourselves. The owner arrives, who knew absolutely nothing about how our dinner was going (and this is serious) and asks as is customary at the end of the meal: did it go well? Was everything well received? My wife rightly points out that we are still waiting for the two first courses and it was past 11pm. He replies I immediately go to check in the kitchen and incredibly one of the two first courses arrives with the fried food which would be the second course... and the other first course? From there a discussion started on the fact that the owner claimed that it was correct like this. But since when do I eat a second course and then a first course? Maybe at an all you can eat? Nothing, the phantom owner without too much hesitation and full of shame, not knowing what to do, throws the plate on the table and orders us to leave. I have never seen anything like it, I thought I was dreaming but it really happened! Excellent example of how to manage people, customers and above all a restaurant whose kitchen was in difficulty tonight! It can happen to those who work in the dining room, especially the owner cannot lose his patience for so little. He should apologize above all to his staff who certainly did not defend BEHAVIOURING LIKE THIS. also because we are almost certain that the errors were generated by him who did not transmit the order correctly to the kitchen. But this does not mean that to solve the problem he sends away the customers. Finally, I believe that winning prizes sometimes helps to make yourself known and to measure your skill but this should not affect the humility and professionalism that a manager should have. The arduous judgment is up to you.

14/06/2025: Slow service, Poorly cooked food is poor, Cold and burnt pizza, Reheated, Overcooked pasta and frozen fish Not fresh is shameful. Poor management.