Scopri il migliore ristorante di cucina barbecuenella città Pescia della Pistoia
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7,4
123 Recensioni |
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Trattoria Manero
Pescia
11/11/2025: We reserved a table for five on Sunday morning, specifying our arrival time as 1:30 PM.
As soon as we arrived, we noticed a general discontent among the tables and people near the restaurant. I asked about our reserved table, and with extremely poor manners, they told us we could leave because there had been a mix-up with the reservations. Six other customers outside explained that they too were shocked, having booked. I ALWAYS excuse mistakes in the restaurant industry because I know it's never easy having to juggle all the myriad things that go on in this world. A simple gesture of apology, a voucher for a dinner, a glass of wine, and two appetizers, and a call to let them know of the inconvenience given the distance from any other activity in the restaurant would have been enough to ease the situation, but instead, nothing. I generally only review places I enjoy, so as not to discredit or negatively review places I don't enjoy, and thus influence other customers. However, given my politeness, I feel I can't help but share my, unfortunately, bad experience.
Despite everything, I will try to rebook and have the opportunity to change my mind about the management of the place; I would be truly happy.
26/09/2025: Lovely authentic Tuscan dishes in the best authentic surroundings with the most beautiful view. Highly recommended.
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