I migliori ristoranti di cucina americananella città Rende della Cosenza

20/08/2025: Exquisite dishes. Excellent service.

20/08/2025: I've always been a regular at this place, but after my last experience, I've decided not to return. I ordered an Argentinean entrecôte, medium rare: half of it was completely raw and therefore inedible. I should point out that a similar incident had already happened to me a few months ago, but at the time I thought it might be a mistake. This time, however, I reported the problem to the staff: the response was that I should have reported it immediately, and they didn't even offer to replace the dish. 😳 When it came to the bill, I brought up the situation again, even before they gave me the total, but despite this, I was still charged the full amount. I asked for an explanation, but nothing: no remade dish, no discount, just a simple apology... and finally, the teasing of offering me licorice (to which I didn't even respond). My only regret is that I didn't take a photo of the dish: I was so nervous that I didn't think of it. I understand that mistakes can happen in the kitchen, but the handling of the issue was completely flawed. Customer service: zero.