I migliori ristoranti di cucina altre cucinenella città Gambassi terme della Firenze

29/12/2025: Tenuta Sant'Ilario is a wonderful place, immersed in an authentic and relaxing atmosphere. The beauty of the location and the hospitality make guests feel welcome. Every experience is a perfect balance of tradition, taste, and customer care. Excellent service. Dogs are welcome. Highly recommended!

09/11/2025: I must say that, despite the beauty of the location, I had a terrible experience at Tenuta Sant’Ilario. We had booked a superior room on the first floor with two beautiful panoramic windows on the estate's website, but instead we were given a standard room on the ground floor with no windows (just a glass door). I immediately wrote to reception, and this was their response: "Good afternoon, look, we gave you a classic room for your dog, at least it was on the ground floor. We apologize for the inconvenience. As a matter of fact, we will waive the supplement for your dog's stay. Thank you again, Reception." In fact, we hadn't been informed of the supplement for your dog when we booked; in fact, we had been offered a free "Welcome Kit for our four-legged friends," which no one gave us. When I complained again to reception, they replied, "You're absolutely right, it was an internal mix-up within the reception staff who didn't inform us. We are deeply sorry." Unfortunately, the apology wasn't followed by any concrete action. The morning of my departure, there was a different person at the front desk who knew nothing about it and neither offered me a refund for the downgrade nor apologized for what happened. So, I paid the price of a superior room for a standard room, and no one did anything to remedy the situation. UNSPECIFIABLE.

13/01/2026: Welcoming staff, a reimagined traditional venue, and food that's neither good nor bad. We expected more.

01/01/2026: I made a reservation for two people on October 26, 2025, for December 31, 2025, more than two months in advance. The reservation included a TheFork discount on the à la carte menu. Just to be sure, on December 12, 2025, I contacted the restaurant directly to confirm that, for the evening of December 31, a à la carte menu was also available in addition to the set menu, so I could take advantage of the discount. They confirmed in writing that this would be possible. On December 31, I received another email from the restaurant to confirm the table, to which I replied confirming my attendance. Having arrived promptly at the agreed-upon time, I was instead informed that it was not possible to order anything other than the set menu, a complete contradiction both to what I had previously been told and to what was advertised on their social media channels. Faced with this evident lack of consistency and respect for the customer, I decided to leave. Since it was New Year's Eve, no other nearby restaurant was available, forcing me to opt for a food truck. I'll leave it up to the reader to assess the reliability and integrity of this place.