I migliori ristoranti di cucina altre cucinenella città Gabicce mare della Pesaro e urbino
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7,5
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Pasticceria Caffetteria Vittoria
Gabicce mare
12/08/2025: This is a really unreliable pastry shop... I wanted a HOT, WARM, freshly baked bombolone! Initially, they told me it was possible but only if you ordered it and provided a specific time, so I told them the time and left my phone number... about ten minutes later, I got a call saying it couldn't be done and that if I wanted it hot, I had to come by at 5, so I accepted anyway! I set my alarm for 4:30 AM specifically to go get this bombolone at 5, and once I arrived, they delivered the cold bombolone, telling me that they had to make the bombolone earlier, at 2/2:30 AM, due to rising times and that I was unlucky. So, I decided to try a second time, this time also going at 2/2:30 AM. Once I arrived, I asked if the hot bombolone were ready and was told to come back at 5... I arrived at 5 and still got the cold bombolone! I was told in an annoyed and unprofessional manner that they make bomboloni at 2/2:30 AM but can't sell them at that time... ridiculous! Perhaps they should have told people in advance instead of misleading them and making them wake up that early or stay up on purpose? A truly unprofessional and untrustworthy pastry shop that doesn't seem to understand what you're asking them in Italian. NEVER AGAIN! I'll definitely never go back, terrible!
Update 12/08/25: First of all, the leavening process wasn't explained to me at all the first time. You actually told me the bombolone would be warm at 5 AM! (so much so that later around 8 in the morning of the same day I came back and was told that I had been "unlucky" unfortunately), then it's true that after I was told about the leavening, but in the meantime you had made me get up at 5 in the morning the first time, then the second and last time by MY decision I wanted to try to come at 2/2.30 in the morning, it's true, I repeat by my decision and awareness (since the last time they were made for that time anyway) and you told me to come back at 5, as if you already knew that you would have them by that time more or less this time (I emphasize that you didn't repeat the leavening, but to come back at 5, so I took it as if you knew that more or less around 5 you would have fried them), instead I go back at 5 and I am told again that they were already made much earlier... so are you kidding me!?
Leaving aside these incidents, which I can understand, if you like, are caused by misunderstandings on both sides, you're definitely not serious because you say you're not a pastry shop when your sign and website say otherwise! One last thing I'll write and advise you, then stop because otherwise I'll go on too long: when you address customers, please speak in Italian, perhaps, and not in a snarky way, and in the Neapolitan dialect, which not everyone understands. I'm sorry, but I think this review is very helpful, perhaps even more so for you to be careful next time. Thank you.
04/08/2025: Everything was delicious, even the coffee! Mimmo and all the staff were incredibly kind. Absolutely not to be missed.
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