I migliori ristoranti di cucina altre cucine in Udine

01/06/2025: Terrible experience, unfortunately. I had ordered a cake design cake for an important occasion, providing detailed photos and clear instructions. The result? A disappointment. 1. Wrapped cake, with no possibility of checking When I picked it up, the cake was delivered to me already wrapped in simple pastry paper, not even inserted in a normal cake box. An absurd practice: how can you take away a cake without even being able to see it first? Considering how precarious the wrapping was, I would have expected at least that I would be offered help to load it into the car. Instead, it was simply handed to me, without any attention or offer of assistance. At least a small gesture would have made the difference. 2. Nothing corresponded to what was ordered I had provided the exact photos of the cake I wanted, specifying proportions and colors. The result had nothing to do with it: completely disproportionate characters, wrong colors, overlooked details. I had also shown a similar cake made years ago to better understand... useless. 3. “Fake” cake with styrofoam I was offered a cake for 14 people, but when I cut it I discovered with great disappointment that most of the structure was made of styrofoam. In fact, the edible part was for no more than 8 people. I would have preferred more transparent communication from the beginning. Too bad, because I expected something completely different. 4. Writings printed on white office paper The most incredible thing? The writings and symbols requested were simple SHEETS of office paper printed in black and white, STICKED ONTO the cake! Not in sugar, not edible, simple A4 sheets cut out (and even a symbol was glued on backwards). Are you kidding me? It's shameful, something I could have made at home with a printer. I've never asked for something like this, never seen a cake made like this! 5. I paid for an embarrassing result Considering a price that was still high, as it should be for a designer cake, I would have expected a minimum of professionalism. Instead, I was given a cake that I don't even have the words to describe. 6. Terrible communication No willingness to discuss, no explanation, just coldness and zero assumption of responsibility. I had requested a specific designer cake and it was not made as requested. It would have been more honest to immediately communicate the impossibility of satisfying my request, instead of making me travel 4 hours for nothing. Disappointed and bitter. 7. Sincere advice: CLOSE the cake design section. The photos they publish on Facebook show beautiful cakes, but mine was a real disappointment, horrible. Old place, managed by people who are evidently not up to date either technically or in mentality. I will not return and I will not recommend it to anyone. I was shocked. It was a profound disappointment, and honestly... a shame. In conclusion, I am sorry to have to write a negative review, but when you commission a personalized cake — for an important event — you expect professionalism, care and respect for requests. In this case, I received exactly the opposite.

25/02/2025: Obviously an Illy restaurant could never, ever disappoint the expectations of a lover of Austrian Illy, Hausbrandt and Julius Klein coffees.

07/06/2025: Terrible. I asked for a cold macchiato and the milk arrived diluted with water. Shameful.

03/05/2025: The girl who served us didn't want to give us the juice and didn't give us the snacks or the good drinks. 👍🏻Beautiful place